GENERAL TERMS OF SALES FOR THE ASSISTED
BOOKING SERVICE

Parkings City Services is a limited liability company with a registered capital of EUR 1,000, the registered office of which is located at 9, RUE NOTRE-DAME DE LORETTE, 75009 Paris, registered in the Trade and Company Register of Paris under the number SIREN 510 777 519. Parkings City Services operates the Parkingsdeparis.com web based parking space reservation service accessible at the following address: http://www.parkingsdeparis.com
Parkings City Services is an independent operator. Its relationship with the car parks is based on agreements negotiated on a case-by-case basis with the car park operators.
The Parkingsdeparis.com reservation centre refers its clients to partner car parks who are contractually bound to guarantee a parking space for its clients even if the car park is officially "full" on the reserved date.
The Parkingsdeparis.com reservation centre is committed to finding a space for its clients and booking this, although this does not mean that the exact location of the space is determined in advance, except in the event of exceptions. This depends on the car parks. In certain establishments, the client must park in the space assigned to him. In others, he can park where he wishes.
The Parkingsdeparis.com reservation centre is committed to finding the best opportunities in terms of price, proximity, comfort and security based on its clients’ requirements.

For any kind of information regarding your booking please send us an email to:
contact@parkingsdeparis.com

ARTICLE - 1. ASSISTED BOOKING REQUEST

In order to make a booking request, the customer must fill in a form in which they give information about their vehicle, their destination (close to where they want to park their car), the date and times of arrival and departure, their criteria (price, proximity, comfort, security…), and any other information helping Parkingsdeparis.com’ team to answer the request at best.

The customer commits to fill in the form completely, especially the times of arrival and departure and the information about the vehicle: height, and length. Parkingsdeparis.com will not be held responsible if a client is sent to a car park that doesn’t match their criteria, if the form has been filled improperly.

In case of missing or mistaken informations, Parkingsdeparis.com may ask the customer details by e-mail or by phone in order to complete the data. If the client doesn’t communicate the requested information by email or phone within 48 hours, the request will not be treated.

Parkingsdeparis.com cannot be held responsible for any prejudices (direct or indirect) to the client, if the cause is an incorrect or insufficient filling of the reservation form by the customer.

From the information provided by the client, Parkingsdeparis.com’ team starts the research, checks if places are available for the given period, and negotiates fares as much as possible for the client’s interest.

After the request is sent, a proposition is sent by email to the client within 48 working hours. If the request is made at night or through a weekend or a public holiday, the 48 hours time starts from the first following work day at 9:30 AM.

ARTICLE 2 - OPENING HOURS OF THE SERVICE AND DELAY OF RESERVATION

The assisted booking service is open during the week from mondays to thursdays , from 9h30 AM to 6h30 PM, and fridays from 9h30 AM to 4h30 PM. It is closed on week-ends and holy days.

Parkingsdeparis.com does its best to answer all requests, as fast as possible.

However, a dalay is necessary between the request and the arrival time of the customer in order to inform the car park and verify that they can book a place.

This delay is of :

• 4 days for an arrival on a monday,
• 3 days for an arrival on a sunday,
• 48h for an arrival on a saturday,
• 24h for an arrival on tuesdays, wednesdays, thursdays, and fridays.

ARTICLE 3 - THE PROPOSITION

In response to the booking request, Parkingsdeparis.com sends within 48 hours by email a first offer: choice of the parking lot, description, fare for the parking duration (including reservation fees).

It is purposefully indicated in the offer that booking fees must be paid online to Parkingsdeparis.com in order to confirm the reservation. On the other hand, parking charges will have to be paid directly to the car park at arrival.

In order to validate the reservation, the client must click a hypertext link included in the message. This link transfers the client to the secured Paybox-BNP Paribas payment zone.

ARTICLE 4 – PAYMENT OF BOOKING FEES

Booking fees correspond to the research work made by Parkingsdeparis.com, and to the different services that were offered to the client: elaboration and supply of access maps to the car parks, management of the requests...

The booking fees are indicated and payable in Euros, all charges included, no matter what country the customer is from.

The website Parkingsdeparis.com is made of a double secured banking system through the online payment system ‘Paybox’ (www.paybox.fr) and by BNP-PARIBAS bank.

The reservation is confirmed while the payment of the booking fees has been made.

ARTICLE 5- PAYMENT TICKET AND VOUCHER

Once the reservation is confirmed, the customer receives two emails:

• The first one is the payment ticket, constituting the proof of the payment of the booking fees.
• The second one contains the PDF-attached voucher along with an access map to the parking lot.
  The customer has to print the voucher in order to present it to the car park’s reception when they arrive. The car park’s attendant and/or the person in charge are told about the client’s arrival: Parkingsdeparis.com already has sent them a copy of the voucher.

ARTICLE 6 – ARRIVAL AT THE CARPARK

Two cases are possible :
  - The car park is closed by a barrier with a machinel that automatically gives a timed receipt. The customer must take a receipt and present it to the reception office with his voucher.
  - The car park does not have a barrier : The customer must go directly to the car park’s reception with his voucher.

ARTICLE 7 – MODIFICATION OF A RESERVATION

If the customer wishes to modify his reservation after paying the booking fees, the modifications can lead to additional fees (0 to 10 euros).

ARTICLE 8 - REVOCATION RIGHT - CANCELLATION OF A RESERVATION OR NO-SHOW .

In accordance with the article L. 121-20 of the Consumer’s code, all customers have 7 days, starting with the purchase, to use their period of withdrawal. During this period, the buyer will get a full refund of his purchase, without needing to justify his demand or pay penalties, except cancellation fees (10 euros). When this seven (7) day period expires on a Saturday, a Sunday or a public holiday, the period is extended until the next working day.
In conformity with article L. 121-20-2 of the Consumer Code, the client may not use his right of retraction for the provision of services when the performance of these services has commenced with his agreement, before the end of the said period of seven (7) clear days.
To get a refund, the customer needs to send an email to contact@parkingsdeparis.com with his/her complete credit card number (16 digits) that has been used for the purchase, and the expiry date (month and year).

Customers who wish to cancel are asked to do so as early as possible, so that the car park can be notified of the cancellation.

Parkingsdeparis.com will not refund in case of a « No-show » or cancellation that is not within the withdrawal period, no matter the reason, or if the cancellation is done less than 48 hours before arrival day and time written in the voucher.

ARTICLE 9 – EARLY DEPARTURE – DELAYED DEPARTURE

If the customer decides to leave the car park before the date and time written in the voucher, for whatever reason, the customer could be asked to pay the full amount planned or a part of it.

If the customer decides to stay in the parking lot longer than planned and written on the voucher, the customer will have to pay the extra costs to the parking lot, which will be billed based on the public fare.

Under no circumstances, Parkingdeparis.com can be held responsible for any extra cost demanded by the parking lot if the initial duration in the voucher is reduced or extended by the customer alone.

ARTICLE 9 - APPLICABLE LAW - LITIGATION

The ParkingsdeParis.com reservation centre acknowledges that in its dealings with Parkings City Services, E-mails exchanged with the ParkingsdeParis.com reservation centre and the electronic records generated on the ParkingsdeParis.com website are considered as valid and as having probative force.
Parkings City Services may not be considered liable or considered as having failed to observe the provisions of the present General Terms of Sale, concerning any delay or non-performance when the cause of the said delay or non-performance is the result of a case of force majeure as defined by the case law of the French courts.
Parkings City Services will accept no complaints, claims or other requests for refunds concerning the non-performance or poor-performance of the services supplied to the client when such problems are due either to the client himself, to a third party to the transaction, or to cases of force majeure.
Except in the event of legal provisions to the contrary, Parkings City Services may not be considered liable in the event of a fault being committed by a partner car park.
The provision of a parking space under no circumstances constitutes an entitlement to the guaranteed protection and surveillance of the vehicle but simply the price for parking the vehicle for the period of the pass acquired by the client. The client remains liable for any bodily harm, consequential losses and/or property damage caused by the transportation of the vehicle the parking space or within the car park. Parkings City Services declines all liability in the event of damage to the vehicle, accidents, or theft of all or part of the items or equipment contained in/on the vehicle.
The present contract is subject to French law. The language of the present contract is French. In the event of litigation, only the French courts will be considered as having legal competence.

ARTICLE 10- PERSONAL DATA

The information and data concerning the clients of the ParkingsdeParis.com reservation centre are necessary in order to process the orders. In conformity with the French data protection act of January 6, 1978, the clients of the ParkingsdeParis.com reservation centre have a right to access and rectify all personal data concerning them. To exercise this right, please write to contact@parkingsdeparis.com or Parkings City Services, 9, RUE NOTRE-DAME DE LORETTE 75009 Paris, stating your last name, first name and complete contact details.