GENERAL TERMS OF SALES
PURPOSE:
Parkings City Services is
a limited liability company with a registered capital of EUR 1,000, the
registered office of which is located at 9, RUE NOTRE-DAME DE LORETTE 75009
Paris, registered in the Trade and Company Register of Paris under the number
SIREN 510 777 519. Parkings City Services operates the Parkingsdeparis.com web
based parking space reservation service accessible at the following address:
http://www.parkingsdeparis.com
Parkings City Services is
an independent operator. Its relationship with the car parks is based on
agreements negotiated on a case-by-case basis with the car park operators. The
Parkingsdeparis.com reservation centre refers its clients to partner car parks
who are contractually bound to guarantee a parking space for its clients even
if the car park is officially "full" on the date of arrival. The
Parkingsdeparis.com reservation centre is committed to finding and booking a
space for its clients, although this does not mean that the exact location of
the space is determined in advance, except in the event of exceptions. This
depends on the car parks. In certain establishments, the client must park in
the space assigned to him. In others, he can park where he wishes. The
Parkingsdeparis.com reservation centre is committed to finding the best
opportunities in terms of price, proximity, comfort and security based on its
clients’ requirements.
ARTICLE 1 – BOOKING A "PARKING
CITY PASS"
The "Parking City Pass" is the standard name
used to refer to the parking packages created and introduced by the
ParkingsdeParis.com reservation centre. Two types of passes are available for
clients:
* "Multiple entry/multiple exit"
passes, the details of which are described below.
* "Low Cost", "Event",
"Show", "Fair", "Museum" or
"Exhibition" passes, allowing you to enter and leave the car park
just once, the terms of which are detailed below in the General Terms of Sale
and in the Special Terms of Sale.
To make a reservation the client should
complete a form in which he provides various information including his
identity, his contact information, his vehicle details, the type of pass he
wishes to purchase in addition to his arrival and departure dates and times.
The characteristics of the car park, and in particular the maximum height and
length of the vehicles able to enter the car park, the office opening times,
the times during which passes can be issued, the entrance and exit times for
vehicles in addition to the characteristics of the pass are supplied to the client
before the order is placed. The client formally agrees to study these details
carefully. From that point on, neither Parkings City Services, nor the
ParkingsdeParis.com reservation centre, nor the car park operator nor the car
park owner may be considered liable for any direct or indirect losses suffered
by the client, if the latter has made a reservation for a space in a car park
which cannot accept his vehicle due to its height, length or width, if he
arrives outside the opening hours of the car park or if he uses the pass in a
manner which does not comply with the usage conditions for this particular
pass.
ARTICLE 2 – PAYING FOR THE
"PARKING CITY PASS"
The prices for all of the
passes sold on the site are displayed in euros (inclusive of VAT). Parkings
City Services reserve the right to modify the prices shown on the
ParkingsdeParis.com reservation centre website at any time, without notice,
with it being clearly understood that such modifications will not apply to
those reservations already accepted by the Parkingsdeparis.com reservation
centre. Parking costs, charges for any possible accompanying services accepted
by the client, and taxes are to be paid all at once, in euros, by credit card,
via the double secure payment system provided by Paybox (www.paybox.fr) and by
the bank BNP-PARIBAS on the ParkingsdeParis.com website. The parking space
reservation is confirmed when payment is received. The confirmation of the
order by the client implies unreserved acceptance of the present General Terms
of Sale and the Special Terms of Sale.
ARTICLE 3 – PAYMENT RECEIPT
AND RESERVATION VOUCHER
Once the reservation is confirmed, the client will
receive two emails:
• * One includes the payment receipt
enclosed as an attachment. This constitutes proof that the client has paid for
his order. The Voucher number is shown at the top of the receipt.
• * The other e-mail contains the
Voucher, enclosed as an attachment in .PDF format. The client must be sure to
print out his Voucher in order to present it at the car park’s reception
office. The car park attendant or car park owner is informed of the client’s
arrival: Parkingsdeparis.com will have already sent him a copy of the Voucher.
ARTICLE 4 – ARRIVAL AT THE
CAR PARK
Two cases are possible:
- The
car park has a barrier and an automatic time stamp terminal: The client must
take a receipt at the terminal and present it to the reception office with his
time stamped receipt and his reservation voucher.
- The
car park does not have a barrier: The client should go directly to the car
park’s reception with his voucher. At reception, according to his order type
the client will receive either a "Multiple entry/Multiple exit"
ticket or a "Single entry/Single exit" ticket.
ARTICLE 5 – ARRIVAL &
DEPARTURE
The fixed period covered by the parking pass begins at
the time of arrival stated by the client on the reservation form. The departure
time is calculated by adding the length of the parking pass to the arrival
time.
If the client arrives late, after the arrival time
mentioned on the reservation voucher, he may not claim any compensation or
refund.
ARTICLE 6 – EARLY DEPARTURE
If the client decides to leave the car park before the
end of the period covered by his parking pass, the client will not be eligible
for any refund of the unused hours. The Parking City Pass is not partially or
integrally refundable.
ARTICLE 7 – LATE DEPARTURE
If the client decides to leave his vehicle in the car
park longer than planned and longer than stated on the voucher, the client will
be required to pay the extra costs to the parking attendant, these being billed
based on the public prices displayed at the car park.
ARTICLE 8 – MODIFYING A
RESERVATION VIA THE CLIENT’S CUSTOMER ACCOUNT
The client has the
possibility to modify his reservation free of charge using his customer
account. The client may modify the date and time of arrival, the make and model
of his vehicle, his registration number but may not modify either the length of
the parking pass or the chosen car park.
If a client wishes to modify
the length of his parking pass or change car park, he must cancel his
reservation using his customer account and make a new reservation.
Exceptionally, a modification
request may be accepted and processed if this is made via a mobile telephone
and sent before the arrival time shown on the reservation form, to the
following address: contact@parkingsdeparis.com
ARTICLE 9 – CANCELLING A
RESERVATION VIA THE CLIENT’S CUSTOMER ACCOUNT
In compliance with article L. 121-20 of the Consumer
Code, each client has a period of seven clear days as from the date of his
online purchase to exercise his right of withdrawal without needing to provide
any grounds for this or to pay any penalties, with the exception of the return
carriage costs (€6 inclusive of VAT). When this seven-day period expires on a
Saturday, Sunday, a public holiday or other unworked day, it will be extended
until the next working day. In compliance with article L. 121-20-2 of the
Consumer Code, the client may not use his right of withdrawal for the provision
of services, the performance of which has already begun with his agreement,
before the end of the period of seven clear working days.
During the period covered by the right of
withdrawal, or later, the client may receive a refund for his purchase in
accordance with the following conditions:
-
If the client cancels his
reservation more than 24 hours before the scheduled time of arrival, he will
receive a refund of 100% of the total reservation costs, less the cancellation
charge (€6 inclusive of VAT).
-
If the client cancels his
reservation less than 24 hours before the scheduled arrival time, he will
receive a refund of 90% of his reservation, less the cancellation charge (€6
inclusive of VAT).
-
If the client fails to
arrive at the car park (a “No-Show”), or cancels his reservation after the
scheduled arrival time, he will receive no refund and may claim no compensation
regardless of the grounds for this.
The modification or
cancellation of a reservation must always be made via the client’s customer
account.
Exceptionally, a
cancellation request may be accepted and processed if this is made via a mobile
telephone and sent before the arrival time stated on the reservation form to
the following address: cancel@parkingsdeparis.com.
ARTICLE 10 –APPLICABLE
LAW – DISPUTE RESOLUTION
In their contractual
dealings with Parkings City Services, the clients of ParkingsdeParis.com
acknowledge the validity and probative force of the e-mails exchanged with the ParkingsdeParis.com
reservation centre and the electronic records made on the ParkingsdeParis.com
website.
Parkings City Services may not be considered liable and may not be
considered as having infringed the provisions of the present General Terms, due
to any delay or non-performance when the cause of the said delay or
non-performance results from a case of force majeure as recognised by the case
law of the French courts.
Parkings City Services will accept no complaints or
claims and will issue no reimbursements or compensation, concerning the
non-performance or unsatisfactory performance of the service supplied to the
client, caused by either the client himself or a third-party external to the
said service, or by a case of force majeure. Except in the event of legal
provisions to the contrary applying, Parkings City Services may not be
considered liable for a fault committed by a parking partner.
Under no
circumstances will the provision of a parking space be considered as a constituting
a duty of custodianship or surveillance but simply the parking price of the
vehicle for the duration of the parking pass purchased by the client. The
client remains liable for any injury to persons, intangible or consequential
losses and/or material losses caused by the forwarding of the vehicle to the
parking space or within the perimeter of the car park. Parkings City Services declines
all liability in cases involving the damage or deterioration of the vehicle,
accidents, or theft of all or part of the objects or equipment contained in the
vehicle.
This contract is subject to French law. The language of the present
contract is French. In the event of litigation, only the French courts will be
considered as possessing legal competence.
ARTICLE 11 – PERSONAL DATA
The information and data concerning the clients of the
ParkingsdeParis.com reservation centre are necessary in order to process the
orders. In conformity with the French data protection act of January 6, 1978,
the clients of the ParkingsdeParis.com reservation centre have a right to
access and rectify all personal data concerning them. To exercise this right,
please write to contact@parkingsdeparis.com or Parkings City Services, 9, RUE
NOTRE-DAME DE LORETTE 75009 Paris, stating your last name, first name and
complete contact details.
SPECIAL CONDITIONS APPLICABLE TO THE SALE OF "SINGLE ENTRY/SINGLE
EXIT" PARKING PASSES
PURPOSE:
Along with its selected partners, the
ParkingsdeParis.com reservation centre has created "Single entry/Single
exit" parking passes intended for clients who are leaving Paris for a few
days or who do not wish to use their vehicle during their stay in Paris, or
those visiting Paris to attend an event and who prefer to use public transport
to get around after arriving in Paris.
DESCRIPTION:
The "Single entry/Single exit" passes
concern the following:
- The POPB Event Packages (Rambuteau car park) - The
Stade de France Event Packages ( Rambuteau car park) - The Paris Expo Porte de
Versailles exhibition/event packages (the Porte d'Orléans and
Charléty-Coubertin car parks) - The Orly and Roissy CDG "Low Cost"
parking packages (Rambuteau car park). This list is not exhaustive: other
packages may subsequently be added.
INSTRUCTIONS:
The "Single entry/Single exit" parking passes are governed by
the General Terms of Sale with the exception of one important characteristic
shared by each of these passes: - The "Single entry/Single exit"
ticket can only be used once. The moment your car leaves the car park, your
reservation ends. The characteristics specific to each "Single
entry/Single exit" pass and in particular the timeslots during which these
passes may be used, are described in the price lists.
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